The article is devoted to the study of the causes of communicative barriers in the process of dialogue at manufacturing. Special attention is given to parcelled statements as they function in an oral text, having a double semantic load and expressing in addition to external substantive contents the author's implied meaning, which is often a priority in the information perspective, eludes the addressee. The relevance of the proposed work is due to the need for a detailed description of this area of business communication (alongside with the expressive syntax) and identify the causes of misunderstanding of the very nature of the designated language phenomenon by recipients entering into speech cooperation.The expediency of the consideration of the parcelling in the designated key is justified by the fact that it, representing a multilevel semantic structure in structural terms, in addition to the visual shell endowed with a deep subtext interpreting the linguistic picture of the social environment, acts in the business style as an auxiliary element serving as a certain universal code for the allocation of the information segment in the speech flow and the strengthening of suggestion. On the other hand, the incorrect division of phrases in the speech flow not only undermines the literary norms, but also can cause communicative difficulties for the negotiators. Consequently, the strategy of conducting business conversations should be carried out taking into account the complex knowledge of psycholinguistics, culture of speech and office work in order to both recognise the parcelled units in the lexical and grammatical complex and take into consideration their structural and semantic features in the production of the text. This, in our opinion, forms a successful personality in terms of communication.