The rules of record keeping in courts and, in particular, in arbitration courts have not changed dramatically since 2013, but since that year the clerks’ tools have changed a lot, which requires new approaches to monitoring record keeping and rethinking the control process itself. This is due to the fact that the electronic document flow has increased, and now not only court decisions are processed electronically, but also citizens’ appeals to the court, and citizens’ notification of court sessions, and the provision of evidence in cases, and many other procedural actions. The study used general scientific and private legal methods of cognition, which include methods of deduction and induction, classification method, method of synthesis and analysis, method of lexical research of official documents, logical method. According to the conducted research, the conclusions are made that the document flow in the courts has changed significantly, which requires a slightly different approach to the control of office work. On this basis, separate proposals have been made to improve the norms governing the control process in the field of judicial records management.